Control auto liability costs with best-in-class claims management

Gallagher Bassett has been a trusted partner for auto liability claims for more than 50 years and provides specialty services in the transportation and trucking industries. But you don't need to be a long-haul freight operator to achieve superior outcomes when working with us.

Whether you're reporting a multiple-vehicle accident with major injuries, a minor fender bender with a third party, or a tree falling on your delivery van in a storm, our claims Resolution Managers are prepared to help you with timely investigations, accurate estimates, and warrantied repair work to get your people back on track.

Some highlights of our auto liability claims program include:

  • 24-hour first notice of loss intake across multiple media
    • Phone, web portal, email, and mobile integration
  • In-depth investigation services (field, photo, desk)
  • Dedicated in-house fully integrated subrogation team
  • Catastrophe surge support (desk and field)
  • Licensed Resolution Managers in every state
    • Experienced in personal injury protection (PIP) and no-fault state laws
  • Litigation management and alternative dispute resolution
  • Independent auto repair network with locations nationwide
  • Towing and roadside assistance services.

Learn more about our specialty services

One of our key capabilities is Gallagher Bassett's auto repair network. Comprising more than 2,500 certified vehicle repair outlets in 49 states, it is the largest independent repair network in the U.S. The easy-to-access network provides our partners with proactive stakeholder communication for an improved claims process and better customer experience.

Some key advantages to using the network include:

  • Special shop network rates and faster claims processing
  • Lower claim costs (indemnity and expense)
  • Efficient liability assessment and coverage validation
  • Technical review of every estimate and electronic auditing of all estimates for accuracy
  • Repair warranty for life of vehicle ownership
  • Management of rental, tow, and storage services as required.

Gallagher Bassett's partnered solutions for the transportation industry enhance operational safety and reduce your exposure to damages and high-cost litigation.

  • Dedicated team (Major Case Unit) for handling complex and high exposure claims
  • Experience managing overseas transportation claims for U.S. federal contractors
  • Occupational accident services for truck drivers
  • Fleet-wide emergency response management for environmental hazards.


Make Gallagher Bassett your partner for auto liability claims management

With the largest auto repair network in the U.S., claims professionals licensed in every state, and access to experienced advisors who can help you navigate a myriad of challenges both on and off the road, Gallagher Bassett is your top choice when it comes to auto liability claims and risk management.

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