Gallagher Bassett Transportation is an integrated practice group dedicated to providing differentiated outcomes to our transportation clients through our expertise, tailored solutions, global scale, and use of the latest enabling technologies. We have more than 50 years of experience supporting the transportation and trucking industries, and our multidisciplinary team understands the nuanced challenges and regulatory demands that impact transportation businesses across the globe.
Gallagher Bassett Transportation partners with organizations across the transportation industry to deliver specialist claims management and risk management solutions that reduce total cost of risk and improve safety outcomes.
We support:
Our multidisciplinary transportation specialists provide tailored solutions across:
340
Clients
127,236
New Claims
172,233
Claims Handled
$6.9 Billion
Total Incurred
Figures represent 2025 year-end results and include all coverages.
While we handle all types of insurance claims, the most common for our transportation clients include:
In addition to claims management, we partner with clients to assist with workplace safety, exposure mitigation, reduction of potential liability claims, and compliance with state and federal regulations. Some key elements of our solutions are:
Gallagher Bassett's Major Case Unit (MCU) is a team of seasoned transportation claims professionals who exclusively handle claims files with incurred value greater than $150,000 or claims with grievous loss including, but not limited to, severe bodily injury and death. From an auto liability standpoint, these files typically represent less than 5% of claim volume, but over 65% of incurred values for clients with transportation exposures.
We have an edge in reducing overall cost of losses because each Resolution Manager on the MCU team takes a proactive and assertive approach to claims management and:
Gallagher Bassett's nationwide network of qualified emergency response and environmental specialists is ready for immediate deployment 24-hours a day to assist at every stage of an emergency event, such as multi-vehicle incidents with serious injury / death or environmental hazard situation (e.g., fuel / chemical spill).
A successful outcome to any emergency response event requires a rapid response, thorough assessment, and development of a mitigation plan to protect human health and the environment while minimizing economic loss.
We have extensive experience in on-road and fixed facility environmental emergencies including, but not limited to:
Gallagher Bassett's Occupational Accident Services (OAS) team is designed to address the claims management needs of independent contractors, typically truck drivers, who must secure their own medical and accident insurance to deliver loads to certain destinations.
Many delivery facilities require independent contractors to have some type of insurance coverage to deliver at their facilities. Many independent contractors, however, find it difficult to secure workers' compensation coverage.
OAS provides contractors with medical, disability, and accidental death and dismemberment benefits. The team at Gallagher Bassett manages the claims process for this coverage to achieve favorable results for independent contractors in the transportation industry.
Gallagher Bassett has extensive global claims management experience. Our dedicated multi-lingual staff has decades of experience adjudicating and administering claims domestically and internationally for our multi-national clients, including under the following U.S. laws:
W K Webster is the world's leading pure transit claims specialist, focused exclusively on the handling and management of transit and marine claims. The acquisition of W K Webster in early 2025 allows Gallagher Bassett to deliver unparalleled expertise and support for the transportation industry. Our comprehensive suite of core services include:
Gallagher Bassett's Subrogation Services team helps clients recover costs from responsible third parties, reducing the overall cost of claims and improving financial outcomes. Our specialists identify recovery opportunities across a wide range of claims, including property damage, loss of use, business interruption, and other third-party liability matters.
Supported by our dedicated Centralized Subrogation Unit, advanced analytics, and industry-leading expertise, we manage the subrogation process from identification through recovery. Our proactive approach helps maximize recoveries, streamline claims handling, and deliver measurable value across a broad range of industries.
Gallagher Bassett leverages AI for claims management to support and inform decision making and to automate or simplify administrative tasks for both risk managers and claims professionals.
Our transportation industry advisors work collaboratively with you to integrate your program goals and expectations with our risk management and claims handling abilities and services. Here are a few examples of how we drive success.
Learn how a Claims Resolution Manager identified that a liability demand should instead be managed as a workers' compensation claim, helping the client avoid approximately $1 million in potential liability costs.
Learn how switching to Gallagher Bassett helped close 5,000 open workers' compensation claims and reduce costs for transportation leader.
Make the Gallagher Bassett transportation team your team
Gallagher Bassett's transportation team comprises industry's leading claim specialists. We have breadth and depth of expertise in transportation claims and manage more than 165,000 claims annually, delivering superior outcomes and consistent support to our clients.