Control general liability costs with industry expertise and timely action
When a general liability claim hits your organization, it has both immediate impact and aftershocks on your operation and the injured party. How your organization reacts to even one slip-and-fall accident can impact your reputation and your bottom line. Your ability to respond quickly — and to get a response quickly from your claims services partner — can make all the difference in the outcome for everyone.
At Gallagher Bassett, we understand the critical need for timeliness, which is why we react quickly to expertly adjudicate the claim, control the risk of escalation, and mitigate costs for better outcomes.
As people become more eager to share their customer experiences (good and bad) around the world with photos and videos, it pays to have a partner who handles your liability claims in a way that protects your financial interests and safeguards the brand your team worked so hard to build.
Some highlights of our general liability claims program include:
- 24-hour first notice of loss intake across multiple media
- Phone, web portal, email, and mobile integration
- In-depth investigation services (field, photo, desk)
- Dedicated, in-house, fully integrated subrogation team
- Trained Resolution Managers with specific industry experience in retail, hospitality, manufacturing, healthcare, and more
- Litigation management and alternative dispute resolution
- Data-driven reserve management
- Luminos, Risk Management Information System (RMIS)
- Configurable dashboards, benchmarking tools, analytics.
Learn more about our solutions and proprietary tools
