Keeping our finger on the pulse of the healthcare industry

As a leading claims and risk management partner to hospitals, clinics, senior living and long-term care facilities, and provider practice groups around the globe, we understand the nuances and unique needs of the healthcare industry.

From liability exposures associated with cybersecurity and telemedicine to emerging public health threats and staffing challenges, the healthcare industry is a historically complex regulatory environment that only gets more challenging as new technologies and risks impact patients and healthcare workers.

At Gallagher Bassett, we take a multi-disciplinary risk mitigation approach to working with healthcare clients. Some of our key solutions include, but are not limited to:

Our healthcare experience

By the numbers


New Claims

Claims Handled

$1.3 Billion
Total Incurred

Figures represent 2023 year-end results and include most coverages, excluding medical professional liability.

Case studies: Healthcare industry success stories

Using our proven best practices, our knowledgeable professionals work collaboratively with you to integrate your program goals and expectations with our risk management and claims handling abilities and services. Here are just a few examples of success.

Large health system decreases claims cost with GBCARE™ Clinical Concierge

Learn how a health system with more than 100 entities, including 10 hospitals across a large U.S. metropolitan area, partnered with Gallagher Bassett for workers' compensation claims and saw results including:

  • 50% decrease in nurse cost per claim
  • Shortened duration between injury and return to work
  • Increase in satisfaction rating by injured employees.

Read case study

Professional liability claims consulting lowers healthcare system litigation costs

Learn how a healthcare system struggling to self-administer its professional and general liability claims partnered with Gallagher Bassett for risk mitigation and saw first-year results including:

  • 13% decrease in total claim volume and 63% decrease in pre-suit claims
  • 23% decrease in total case reserves, including indemnity and litigation expenses.

Read case study

Learn more about our solutions for the healthcare industry

Medical and healthcare professional liability consulting and risk management

At Gallagher Bassett, our multi-disciplinary approach of litigation, claims, and risk management processes for healthcare professional liability has earned us a 98% client retention rate, with 90% of managed claims closed without an indemnity payment.

Comprised of healthcare professional liability defense attorneys, insurance claims executives, and risk management professionals, our team brings a unique combination of insights drawn from all sides of the insurance, legal, and compliance spectrum. Since 1994, the team has managed more than 500,000 healthcare professional liability matters.

In addition to our extensive experience, our strong regional and national networks within the healthcare industry allow us to proactively address trends in the marketplace and foresee changes on the horizon for your organization.


Experienced claims handling for the healthcare industry

While we handle all types of insurance claims, the most common liabilities we manage for our healthcare clients include:

  • Professional Liability
  • General Liability
  • Product Liability/Life Sciences
  • Workers' Compensation
  • Cyber and Tech E&O Liability
  • Employment Practices Liability.

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Sophisticated safety programs for healthcare facilities

In addition to claims management, we partner with healthcare clients on a variety of workplace risk mitigation strategies. Some key elements of our solutions are:

  • Workplace ergonomics for healthcare professionals
  • On-site and web-based safety training for workers and supervisors.

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Environmental health and safety assessments for healthcare facilities

We provide environmental and risk management services developed specifically to address the indoor chemical and biological contaminants that challenge healthcare facilities.

Molds, bacteria, and viruses can present serious health concerns to occupants of healthcare facilities, from the common cold to Legionnaire's disease. An immunocompromised individual may require additional safeguards to prevent exposure and ensure a healthy environment.

Our on-site assessments are specifically designed to assist our clients with the identification and mitigation of environmental health and safety (EHS) risks that may have been previously overlooked. Findings from the assessment may be utilized to bolster a current corporate-wide EHS compliance program, or implement a more site-specific EHS approach.

Our collaborative team of engineers, industrial hygienists, and experienced health sciences professionals provides counsel in a wide range of specialties and projects, including, but not limited to:

  • Occupational Health and Safety Risk Assessment
  • Infectious Disease Control
  • Facilities Assessment, Loss Control, and Prevention
  • Renovation and Construction Environmental Health and Safety.

Learn more about our environmental health & safety solutions

Connect with our healthcare team

Bill Bower

Bill Bower

EVP — Director of Healthcare
Rob Blasio

Rob Blasio

Managing Director — GB Specialty
Joe  Zinga

Joe Zinga

EVP — Risk Management

Make Gallagher Bassett your trusted healthcare partner

Leveraging our deep knowledge of the healthcare industry and the challenges we have helped clients face over our decades of on-the-ground experience, our team will be an extension of your organization — working to deliver superior outcomes tailored specifically to your needs.

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