We deliver superior outcomes
For over 50 years, Gallagher Bassett has helped organizations across North America lower their total cost of risk and build cultures where safety comes first.
Backed by industry-leading talent, tools, and a focus on reducing costs and easing pressure on your team, our risk management specialists deliver measurable outcomes that strengthen your business and support long-term growth.
As a trusted partner to organizations across multiple industries, Gallagher Bassett is your strongest defense against risk and your partner in achieving results that last.
$1.7B
Revenue
7,500
Clients
988K
Claims Handled
9,100+
Claims Professionals
Industry expertise built around your world
Every industry faces a different combination of risks, regulations, and operational challenges. Explore how Gallagher Bassett combines industry-specific expertise, claims management, and risk solutions to help organizations achieve better outcomes.
Keeping the transportation industry moving with smarter claims and risk management
We help transportation and trucking organizations manage complex claims, improve safety, reduce risk exposure, and control their total cost of risk. Our specialists combine more than 50 years of transportation experience with advanced claims management, risk control, and emergency response capabilities.
What we help with
- Workers' compensation, auto liability and property claims
- Complex and high-exposure claims
- Accident investigation and emergency response
- Fleet safety and risk control
- Litigation management
- Environmental and regulatory risk
Our experience
- 340 clients
- 127,236 new claims
- 172,233 claims handled
- $6.9 billion total incurred
Helping manufacturers manage complex risks, protect their people, and improve outcomes
From supply chain uncertainty and natural catastrophes to product recalls and workplace safety, manufacturers face a complex and evolving risk environment. Gallagher Bassett combines specialist claims management, risk control, and safety expertise to help manufacturers reduce their total cost of risk and create opportunities for growth.
What we help with
- Workers' compensation, general liability and product liability claims
- Property, auto liability and cyber risk
- Product recall and complex claims
- Workplace safety and OSHA compliance
- Machine guarding and ergonomic assessments
- Safety training and risk control
- Health and safety program development
Our experience
- 796 clients
- 87,160 new claims
- 135,286 claims handled
- $5.8 billion total incurred
Helping retailers manage complex risks, protect their people, and reduce the cost of risk
From customer accidents and workers' compensation claims to theft, cyber threats, and complex litigation, retailers face a wide range of risks across their operations. Gallagher Bassett combines specialist claims management and risk control expertise to help retailers protect their people and customers, manage claims effectively and improve financial outcomes.
What we help with
- Workers' compensation, general liability and property claims
- Auto liability and cyber risk
- Customer and employee injury claims
- Retail crime, including shoplifting and robbery
- Litigation management for complex claims
- Environmental health and safety compliance
- Employee safety training and risk control
Our experience
- 395 clients
- 162,559 new claims
- 226,711 claims handled
- $5.5 billion total incurred
Helping public entities protect resources and better serve their communities
Public entities face evolving risks, from cyberattacks and aging infrastructure to changing regulations and increasing pressure to manage public funds responsibly. Gallagher Bassett works with public sector organizations to manage complex claims, strengthen risk control, and develop cost-effective programs that support the communities they serve.
What we help with
- Workers' compensation, property and general liability claims
- Auto liability and cyber risk
- Professional and executive liability
- Risk control and loss prevention
- Environmental health and safety programs
- Safety training and regulatory compliance
- Intergovernmental risk pools and captives
Our experience
- 134 clients
- 40,242 new claims
- 69,519 claims handled
- $5.4 billion total incurred
Helping religious and faith-based organizations protect their people, communities and missions
Religious and faith-based organizations manage a diverse range of risks across houses of worship, schools, universities, social service organizations and other community facilities. Gallagher Bassett combines decades of sector experience with specialist claims management, risk control and technology to help organizations protect their people, manage complex exposures and support the communities they serve.
What we help with
- Workers' compensation, property and general liability claims
- Auto liability, cyber and professional liability
- Misconduct liability and specialist misconduct claims management
- Health and safety policies, training and regulatory compliance
- Litigation management and legal support
- Environmental health and safety risks, including mold, asbestos and lead
- Loss prevention, property and fleet risk management
- Risk management technology and data analytics
Our experience
- 31 clients
- 18,251 new claims
- 29,159 claims handled
- $1.3M total incurred
Helping hospitality businesses protect their people, guests and brands
From property damage and food-related claims to employee injuries and guest accidents, hospitality businesses face a wide range of risks that can affect their people, operations and reputation. Gallagher Bassett combines specialist claims management and risk control expertise to help restaurants, hotels, resorts, bars, spas and fitness centers manage complex risks, protect their brands and improve outcomes.
What we help with
- Workers' compensation, general liability and property claims
- Food poisoning, allergic reaction and guest injury claims
- Product, auto and professional liability
- Cyber and employment practices liability
- Health and safety policies and compliance
- On-site and web-based safety training
- Litigation management and complex claims
- Seasonal claims staffing and flexible claims support
Our experience
- 894 clients
- 73,805 new claims
- 111,703 claims handled
- $3.7 billion total incurred
Helping healthcare organizations manage complex risks and improve outcomes
Healthcare organizations face complex and evolving risks that can affect patients, employees, operations and financial performance. Gallagher Bassett works with hospitals, clinics, senior living and long-term care facilities and provider practice groups to manage complex claims, strengthen risk management and use data-driven insights to help improve outcomes.
What we help with
- Healthcare and medical professional liability
- Healthcare and medical risk management consulting
- Workers' compensation and general liability
- Product liability and life sciences
- Cyber and technology errors and omissions liability
- Employment practices liability
- Claims auditing and litigation management
- Environmental health and safety
- Claims investigations, loss control and safety training
Our experience
- 323 clients
- 58,220 new claims
- 70,475 claims handled
- $3.4 billion total incurred
Helping construction organizations manage risk from pre-construction through project closeout
Construction projects face complex risks at every stage of the project lifecycle, from site safety and workers' compensation to construction defects, environmental exposures, and complex liability claims. Gallagher Bassett combines specialist claims management, risk control, safety, and environmental expertise to help construction organizations prevent losses, reduce their impact, and achieve better outcomes.
What we help with
- Workers' compensation and general liability claims
- Auto liability and builder's risk/inland marine
- Construction defect and professional liability
- Cyber and employment practices liability
- Site safety consulting and on-site safety management
- Health and safety programs, training, and regulatory compliance
- Environmental health and safety, including contamination and remediation
- Managed care, settlement and complex claims management
Our experience
- 891 clients
- 29,360 new claims
- 53,523 claims handled
- $5.6 billion total incurred
Real challenges. Practical solutions. Better outcomes.
Explore how Gallagher Bassett works with organizations to address complex claims and risk challenges, improve performance, and achieve measurable results.
Early advocacy helped improve outcomes for an injured employee
Challenge:
A complex workplace injury required early intervention to support the injured employee while managing claim costs and recovery outcomes.
Solution:
Gallagher Bassett's advocacy-led approach combined proactive communication, clinical coordination and personalized claims management to support recovery and guide the claim towards the best possible outcome.
Result:
- Improved claimant experience, better engagement throughout the claims process, and a more efficient path to claim resolution.
Rapid product recall response helped minimize liability costs
Challenge:
A nationwide quick-service restaurant needed to respond quickly to a large-scale product recall while protecting its brand reputation and managing customer claims.
Solution:
Gallagher Bassett implemented a dedicated recall claims program with rapid claim triage, consistent customer communication, and streamlined resolution processes.
Result:
- 90% of claims settled for $2,500 or less
- 80% of claims resolved within six months
- 100% of claims resolved or transferred within 12 months
Immediate investigation reduced claim exposure by 66%
Challenge:
A major construction materials company faced a high-value third-party liability claim with significant financial exposure.
Solution:
Gallagher Bassett deployed an immediate response investigation, combining rapid field investigations, surveillance and expert analysis to secure critical evidence and validate the claim.
Result:
- 66% reduction in total financial exposure
- 783% return on investment
- Faster resolution while avoiding prolonged litigation
Property loss control reduced mold claim costs by nearly 48%
Challenge:
A national property management company needed a more effective approach to managing uninsured mold claims across a growing property portfolio.
Solution:
Gallagher Bassett introduced a streamlined claims management process that combined early incident triage, specialist investigations, and direct settlement negotiations to improve efficiency and reduce litigation.
Result:
- 47.6% reduction in average claim cost
- Faster claim resolution
- Reduced litigation while supporting continued portfolio growth
We are backed by decades of knowledge
Our people are our strength and deliver innovative solutions that drive better outcomes for clients. With a dedicated focus on attracting and developing top talent, we’re equipped to help you lower risk and achieve your goals.
Rachel Didier
Nate Frommelt
Greg McKenna