Gallagher Bassett's annual whitepaper is now available, delivering the latest insights on how carriers are responding to rising claims costs, workforce disruption, regulatory pressures, and advances in AI and analytics. Understand what's driving change, how leading carriers are preparing for 2026, and what it means for your business.

Based on in-depth perspectives from 250 senior insurance leaders across North America, the UK, and Australia, the 2026 edition reveals the forces reshaping claims and underwriting, and the strategies carriers are using to stay competitive.

What's inside

  • Emerging cost-control strategies and benchmarks
  • How AI, automation, and fraud technologies are changing claims
  • The economic and trade pressures influencing underwriting
  • Workforce challenges affecting performance and customer outcomes
Get the complete report
Stay ahead of industry shifts with insights directly from carrier leaders.
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