Return to Work Services

Building sustainable return to work pathways

Our Return to Work Services provide employers with access to highly experienced specialists in workplace rehabilitation and improvement strategies. Acting as an extension of your business, we champion your interests, assist your workforce, and help you meet legislative requirements with assurance.

As your return-to-work partner, we combine your organisational knowledge with our industry-leading expertise to achieve positive recovery outcomes and help injured workers return safely to meaningful work within their workplace.

By outsourcing your return-to-work responsibilities to us, your internal teams are free to focus on their core business priorities, while our specialists coordinate planning, communication, and workplace support to progress recovery.

How we support your return to work obligations

Gallagher Bassett delivers tailored return-to-work solutions for businesses of any size, offering professional support that may include:

• Developing and coordinating safe, sustainable return-to-work plans
• Direct communication with treating providers, insurers, and workplace stakeholders
• Implementing early intervention strategies to minimise time away from work and support timely return to work outcomes
• Assessing suitable duties and workplace capabilities
• Coaching leaders to enhance internal return-to-work knowledge and processes
• Providing customised reporting and performance insights to track progress and outcomes

The benefits of working with Gallagher Bassett

Our team of return-to-work and workplace health specialists delivers:

• A seamless integration with your existing operations
• Consistent, professional communication across all stakeholders
• Reduced administrative workload
• Improved recovery rates and shorter claim durations
• Enhanced workplace engagement and support for injured team members