Injury Management

Supporting better outcomes for workers and organisations

For many organisations, outsourcing their return-to-work commitments is often the most cost-effective and efficient solution. Our clients can rest assured knowing that our experts manage their employer obligations, helping to keep workers' compensation premiums low while maximising workforce productivity.

Gallagher Bassett provides end-to-end workplace injury management solutions that help organisations manage workplace injuries effectively, support injured workers, and achieve safe, sustainable return-to-work outcomes. Our integrated approach focuses on early intervention, coordinated support, and proactive wellbeing strategies to reduce claim complexity, control costs, and improve outcomes for workers and businesses across Australia.

A coordinated approach to workplace injury management

Effective injury management is about more than responding to incidents — it's about managing the full injury lifecycle, removing barriers to recovery, and supporting workers back to meaningful work as early and safely as possible.

Gallagher Bassett's Injury Management solutions support the full injury lifecycle through an integrated model that brings together:

• Early intervention to identify risks and support recovery from the outset
• GB Assist advisory and consulting services to strengthen injury management and return-to-work capability
• Health and wellbeing programs that address physical and psychosocial risk factors
• Return-to-work services focused on sustainable work participation

By integrating these services, we help organisations reduce the duration and cost of workplace injury claims while supporting better recovery experiences for injured workers.

Why partner with us for workplace injury management

We're a trusted partner in injury management services, with deep experience supporting Australian workplaces across a wide range of industries.

When you choose Gallagher Bassett, you benefit from:

• A proactive, early intervention model that helps prevent minor injuries from becoming complex claims
• Specialist injury management expertise, combining clinical, technical, and workplace knowledge
• Integrated services that align injury management, wellbeing, and return-to-work outcomes
• A focus on both human and commercial outcomes, balancing care with cost control
• Strong governance, transparency, and confidence across your injury management program

We work closely with employers to understand their workforce, operating environment, and risk profile, tailoring injury management strategies that support recovery while protecting business performance.