Working with Australia's most experienced claims manager
Gallagher Bassett is an authorised workers' compensation agent, providing claims management services on behalf of RTWSA, serving the needs of both employers and workers. This page provides resources to guide you through the claims process.
South Australia employers
Whether you need to take out or transfer your South Australia workers' compensation insurance, understand your obligations better or learn how we can support your injured workers, we're here to help. Access the support you need using the links below.
Injured workers
If you've been injured at work, we're here to help you understand the claims process and access the support you need. From lodging a claim to returning to work, our resources are here to assist you throughout.
- To lodge a claim, please contact us on 08 8177 8450.
- Alternatively, for outside‑business‑hours lodgement, please use our call‑back form, and we'll contact you directly at your requested time to lodge the claim.
Claims enquiries
A: Level 12, 115 Grenfell Street, Adelaide SA 5000
GPO Box 1772 Adelaide SA 5001 Australia
P: +61 8 8177 8450
F: +61 8 8177 8451
E: newclaims@gb.rtwsa.com
Policy enquiries
A: Level 12, 115 Grenfell Street, Adelaide SA 5000
GPO Box 2259 Adelaide SA 5001 Australia
P: +61 8 8177 8450
F: +61 8 8177 8451
E: wesa@gbtpa.com.au
For employers with fewer than 30 employees or less than 20K premium:
P: +61 8 8394 4780
For self‑service policy checks, visit Return to Works SA (RTWSA).
Related Products & Services
Health and Wellbeing Program
South Australia Workers' Compensation
