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Claim Management
Case Study
How We Achieved Fraud Reduction Through Claim Management
Learn how Gallagher Bassett saved long-term partner DHL Supply Chain more than £1m with a new fraud-cutting initiative.
Claim Management
Article
The Role of Flexibility and Mentoring in Underpinning a Claims Career
Explore how flexibility and mentoring are crucial in shaping successful claims careers at Gallagher Bassett. Discover insights from industry experts on fostering professional growth and adapting to evolving insurance landscapes
Claim Management
Article
Brilliant Basics: Seven Golden Rules of Exceptional Customer Service
Master the seven golden rules of exceptional customer service in insurance, including empathy, clarity, responsiveness, personalisation, and more.
Claim Management
Article
3 Ways to Manage Cost Containment in an Inflation-Filled World
Three key strategies for cost containment in insurance: partnering wisely, speeding reinstatements, and managing pricing effectively.
Claim Management
Article
Outsourcing Without the Risk. You’ve Made the Decision to Outsource, But How do You do so With Minimal Risk?
Unlock better claims management with the right TPA. Discover how to identify a partner that brings innovation, expertise, and strategic value.
Claim Management
Article
All You Need to Know About Outsourcing Your Insurance Claims Management
Discover how outsourcing claims management boosts insurer efficiency, cuts costs, and enhances customer experience with expert third-party support.
