Litigation Services
Specialist litigation services for insurers, corporates and public sector organisations, focused on efficient, transparent and cost-controlled outcomes
Dedicated team with optimised recovery outcomes across the UK
Strata Solicitors, Gallagher Bassett's dedicated law firm, delivers recoveries across all claim types, from vehicle damage to property loss, loss of use, loss of revenue, contractual recoveries, and contractual indemnities. Our recoveries process is aggressive in pursuit but collaborative in execution. We ensure that every opportunity is identified and pursued and that claims are managed and resolved efficiently with full transparency and control, maximising financial return for our clients.
Our recoveries approach
Our recovery specialisms
Motor recoveries such as uninsured and subrogated losses, including own vehicle damage, total loss values, loss of use, hire charges, and diminution in value claims
Property damage such as fixed roadside assets, third-party premises, etc.
Contractual losses including customers own insurance, hire charges, and breach of terms and conditions
Complex recoveries under legislation such as livestock claims under the Animals Act 1971, domesticated animals, breach of statutory duties
Incident notification
Our process starts from incident notification and is structured around three key criteria:
- Fault. Is there an element of fault with a third party?
- Damage. Is there damage to the client's vehicle or property?
- Third-party identification. Is there sufficient detail to identify the third party?
Our specialist recovery team of trained handlers and qualified solicitors then engage early with the third party or their insurer. A preliminary notification letter is sent out quickly, requesting early admission of liability, setting the tone for swift resolution.
Swift investigation, litigation, and settlement
If these criteria are met, our specialist team is instructed to engage early with the third party or insurer requesting early admission of liability to set tone for swift resolution.
If a settlement cannot be reached during pre-action protocols, we are ready to litigate immediately. Our legal-led claims model ensures recoveries are not delayed by third-party insurer inaction.
Transparency and reporting
We pride ourselves on full visibility. Monthly reports provide detailed tracking of:
- New recovery files opened
- Claims awaiting quantum documentation
- Settled versus abandoned claims
- Recovery values and success rates.
We also record detailed reasons for any abandoned recoveries, enabling trend identification and continuous improvement.
What makes Strata different?
Flexible fee structures
Our fee structure is built around performance, if there's no recovery, there's no fee. We align our pricing with the results we deliver, ensuring our success is directly tied to yours.
Our fee structure is built around performance, if there's no recovery, there's no fee. We align our pricing with the results we deliver, ensuring our success is directly tied to yours.
Pro-forma invoicing
Where needed, we use pro forma invoicing to quantify losses even when traditional documentation is incomplete. This approach accelerates recoveries, boosts outcomes, and reduces administrative delays.
Where needed, we use pro forma invoicing to quantify losses even when traditional documentation is incomplete. This approach accelerates recoveries, boosts outcomes, and reduces administrative delays.
Client-focused outcomes
Our approach is built around two core drivers of success: speed and recovery rate. We handle matters quickly and efficiently to maximise recoveries, ensuring our strategies deliver measurable results for you.
Our approach is built around two core drivers of success: speed and recovery rate. We handle matters quickly and efficiently to maximise recoveries, ensuring our strategies deliver measurable results for you.
Data-driven insights
We use claims data, industry trends, and opponent analysis to deliver smarter, cost-effective solutions.
We use claims data, industry trends, and opponent analysis to deliver smarter, cost-effective solutions.
Experienced recovery handlers
These professionals specialise in identifying and acting on opportunities across every head of claim.
These professionals specialise in identifying and acting on opportunities across every head of claim.
Qualified solicitors
Our solicitors provide immediate legal input, allowing us to litigate matters without delay and achieve settlements faster.
Our solicitors provide immediate legal input, allowing us to litigate matters without delay and achieve settlements faster.
Client success stories | Recovery case studies
See how our proactive recoveries approach delivers measurable results for clients across different industries.
Vehicle collision recovery: Logistics client
Challenge: A logistics client incurred £8,870 in losses after a third-party vehicle cut across lanes on a roundabout, causing a collision. The third-party insurer disputed liability and quantum, while also submitting four personal injury claims.
Solution: We carried out a detailed locus review, obtained dashcam footage from our client's vehicle, and pressed the third-party insurer for evidence (none was provided). Armed with strong supporting evidence, we challenged liability throughout and advised against early settlement.
Result: The third-party insurer conceded liability in full and paid £8,870+, while the four personal injury claims were dismissed, protecting our client from further financial exposure.
Property damage recovery: Utilities client
Challenge: A utilities client sustained over £150,000 in property damage when a refuse truck collided with multiple structures. Although liability was admitted, the defendant undervalued the claim and failed to make a fair settlement offer.
Solution: We worked closely with the Gallagher Bassett property reinstatement team, using their technical expertise to address issues of reasonableness, betterment, and causation. We built a strong defence against undervaluation and presented a competitive settlement offer to avoid lengthy litigation.
Result: The defendant accepted our settlement offer during the early stages of litigation. Our client successfully recovered the full value of their losses and significant legal costs without delay.
What we deliver
Our recoveries process is designed to translate expertise and effort into measurable results for our clients. The proactive, structured process delivers swift, transparent, and maximised recoveries for clients across all sectors.
| Key deliverables | Client benefit |
| Rapid triage and file opening | Minimises delays and captures more recoverable losses from the outset |
| Minimises delays and captures more recoverable losses from the outset | Encourages prompt liability admission and accelerates resolution |
| Pro-forma invoicing schemes | Quantifies losses even when documentation is incomplete, speeding up cash recovery |
| Litigation readiness | Allows swift escalation to proceedings where needed, avoiding unnecessary delays from third-party insurers |
| Monthly MI reporting | Provides full transparency, enabling clients to track progress, monitor success rates, and make informed decisions |
Make Gallagher Bassett and Strata Solicitors your recovery team
Get in touch today to discuss how our team can help you resolve disputes efficiently and effectively.
Meet our team
Chris Sturridge-Packer
Managing Director — Claims and Legal Solutions
Darren Harris
Operations Director, Strata Solicitors
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