Supporting recovery while meeting compliance and business goals
Unlock the full potential of self insurance with Gallagher Bassett's bespoke workers' compensation services. Whether you are exploring self insurance for the first time or seeking to strengthen an existing program, our expert team will guide you every step of the way.
Our specialists have a proven track record of supporting licensees across all jurisdictions, including Comcare. Over the past decade, we have facilitated more than 30 licence implementations and variations, consistently delivering measurable results. We are also the sole provider of workers' compensation claims for the Northern Territory Government and the Norfolk Island community scheme, further demonstrating our trusted expertise.
By taking the time to understand your organisation, we create tailored programs that establish a strong framework for long-term success. Our commitment is to provide clarity, confidence, and outcomes that align with your business goals.
Our experience managing personal injury claims in Australia
196,000
Employer Policies
13,565
New Claims
20,934
Claims Handled
$2.02 Billion
Total Incurred
Figures represent 2024 year-end results and include all coverages.
What are the benefits of working with us for self insurance?
Partnering with Gallagher Bassett means gaining a trusted team with deep expertise in self insurance and workers' compensation. We deliver tailored solutions that support injured workers, reduce risk, and ensure full compliance — helping your organisation stay resilient and responsive. Benefits include:
- Liability: Sound liability decisions backed by relevant legislation, ensuring accuracy and defensibility across every claim.
- Medical Management: Ongoing oversight of treatment providers to ensure best-practice care, respectful support, and integrity in service delivery.
- Return to Work Support: Collaborative strategies that help injured employees recover and return to work safely and sustainably.
- Cost Management: Efficient controls and provider fee structures that align care quality with financial responsibility.
- Governance: Robust frameworks to meet audit obligations, manage risk, and maintain full compliance with regulatory and reinsurer requirements.
Self insurance solutions for state schemes
Gallagher Bassett's state self insurance solutions provide end-to-end program management for organisations seeking to self insure workers' compensation. We combine tailored claims administration, regulator-focused licence support, strong governance, and effective return-to-work strategies. Our transparent process ensures compliance and delivers confidence, helping your business self insure with ease.
Building successful partnerships with Comcare self insurers
The Comcare scheme provides national workers' compensation services for Australian Federal government departments, as well as private corporations that compete with Federal government departments. We have been a trusted partner in the Comcare scheme since 2018, consistently delivering strong performance outcomes. Our experienced team ensures compliance with the Safety Rehabilitation and Compensation Act 1988, while adapting our approach to meet the needs of both employers and workers.
This combination of regulatory expertise and agility enables us to achieve meaningful results and reinforces our reputation as a reliable provider within the national workers' compensation framework. As a longstanding Comcare claims service provider, we offer stability, proven experience, and demonstrated success that instils confidence across the scheme.
We have been appointed by Comcare to assist the Australian Tax Office (ATO) in managing workers' compensation claims.
Gallagher Bassett can be contacted on +61 (03) 9297 9428.
Written correspondence should be sent to Comcare via email to general.enquiries@comcare.gov.au or fax to 1300 196 971.
Records can be sent by mail to GPO Box 9905, Canberra ACT 2601.
Connect with our experts
Nathan Walton
Manager — Client Partnerships
Make Gallagher Bassett your partner for workers' compensation
Our customised workers' compensation claims solutions are designed to protect your organisation and promote better return to work outcomes for your people. From streamlining claims management processes to advocating for exceptional patient care, Gallagher Bassett works alongside your team to meet the goals that matter most to you.