Gallagher Bassett Australia Leadership Team
Gallagher Bassett’s Australia leadership team is comprised of claims and risk management experts with local insights.
The clients we serve
Gallagher Bassett is the largest claims administrator in Australia. We provide services in all Australian states and territories, operating from seven offices across Australia, employing over 2,000 claims professionals. We deliver claims and risk management solutions for brokers, corporate employers, government and public entities, underwriters, and the London Market.
What matters most
Delivering the results that matter most to our clients and partners
Since 1962, our clients have trusted us to take care of their employees, protect their brands, and provide claims and risk management solutions that help them achieve continued success during times of change and growth. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organisation.
This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that their claims administrator fully understands their needs and is equipped to act whenever, wherever, and however required.
How we help organisations succeed
Through service, expertise, innovation, and quality, we partner with your organisation to provide end-to-end risk management solutions.
Service
We provide comprehensive claims management and risk solutions tailored to meet the unique needs of organisations. As a trusted partner, we specialise in delivering expert claims handling across workers' compensation, general insurance and self-insurance schemes. Our services are designed to enhance operational efficiency, reduce costs, and improve outcomes for clients.
Quality
Our people have disciplined processes in place to ensure that we achieve superior outcomes at every stage in the claims lifecycle. From industry and client scoring assessments to file reviews and audits, our commitment to client transparency means that quality is something you can see. We maintain an elite set of standards and systems to deliver operational excellence and fulfil our promises every time.
Expertise
As the frequency and complexity of claims soar across the globe, having a team of industry experts to partner with is critical to your business. We offer a truly multidisciplinary approach to claims management, with expertise across all classes of insurance.
Innovation
With a focus on innovation and customer-centric solutions, we leverage advanced technology and industry expertise to manage risks effectively, support injured workers, and ensure compliance with regulatory requirements. Our commitment to excellence ensures clients receive reliable, transparent, and proactive support throughout the claims process.
Get to Know Gallagher Bassett
Vision and Values
We care for our customers, our people, our owners, the community and their future. Our core values reflect our beliefs.
General Insurance Claims Management
Gallagher Bassett is Australia's leading General Insurance Claims Management specialist, offering tailored solutions to reduce the cost of claims.