Anthony Smith is a distinguished leader with over 28 years of experience and currently serves as CEO at W K Webster & Co Ltd. With a career marked by excellence in strategic leadership, claims management and business growth, Anthony has a proven track record of delivering outstanding results and client satisfaction. His expertise in organisational leadership, in-depth insight into claims handling and exceptional strategic planning capabilities ensure superior outcomes for clients.
Anthony began his career journey with W K Webster & Co Ltd in March 1997 as a claims handler and section head based in London, England. During his seven years and ten months in this role, Anthony was instrumental in managing claims and leading teams to ensure efficient operations and client-focused service delivery. In January 2005, Anthony took on the role of director, expanding his responsibilities to include overseeing business operations and strategically leading teams in New York. Over the past 20 years and four months, Anthony has been pivotal in shaping the company's direction and driving influential initiatives that greatly enhanced operational efficiencies and client relationships. Promoted to CEO in April 2016, Anthony has been leading W K Webster & Co Ltd, (acquired by Gallagher Bassett in 2025) with distinction, growing the company's UK presence and expanding its global reach. His leadership has been characterised by forward-thinking strategies, fostering a culture of continuous improvement, and maintaining a clear focus on excellence in service delivery.
Following the acquisition of W K Webster by Gallagher Bassett in 2025, Anthony joined the Gallagher Bassett executive team.
With over two decades of experience, Anthony has developed unparalleled skills in leadership, strategic planning and operational management, which support his current role as CEO. His extensive experience in the industry and relentless commitment to client satisfaction drive the company's success and ensure the delivery of exceptional value to clients.