- Insurance Industry
- Interview
Driving Client Services to Shape the Future of Our Industry
Client Services Director Sarah Penny discusses the future of claims and how her team is harnessing analytics to support clients.
- Claim Management
- Article
How to Manage the Travel Trends Influencing the Insurance Sector This Winter
Research into winter travel trends highlights the need for insurers to prepare for a higher volume of claims and more complex claims.
- Carriers
- Article
Looking Ahead at the Key Challenges Facing UK Insurers in 2026
We look ahead at the new challenges vying for UK insurers attention and the evolution of ongoing concerns, based on the 2026 Claims Insights survey.
- Legal Solutions
- Press Release
Gallagher Bassett Legal Solutions Recognised in Legal500 2026 List
Two Gallagher Bassett companies have been honored with awards from Legal500.
- Claim Management
- Article
Transforming Accident and Health Claims Management
Gallagher Bassett has expanded the technical capabilities of its claims handling process to address the growing volume of claims and to enhance service personalisation.
- Consulting Solutions
- Article
Navigating Complaints Handling: What to Look for in Your Claims Consulting Team
Engaging an external claims consulting team that works in partnership with your organisation can help businesses navigate the increasingly complex complaints landscape.
- Consulting Solutions
- Article
Surge Events and Talent Shortages Push Insurers to Rethink Claims Strategy
More insurers are addressing potential resourcing challenges by securing structured, expert-led support that can be deployed quickly and scaled as needed.
- Insurance Industry
- Article
Navigating Marine Risks With Confidence: Global Response to Three Converging Challenges
Global trade broadens exposure to fraud theft and regulatory volatility. At W K Webster leverages marine and transit claims experience to help captives, corporates, and insurers manage this risk.