Claims Handling (TPA)

We deliver market leading liability claims management services to clients throughout the UK. Our deep expertise combined with our forward-thinking approach, ensure that we constantly stay on top of market trends, regulatory updates and legislative changes making sure that your best interests are always protected.

Our team understands that your business and brand reputation are of paramount importance and through our bespoke programmes, we act as an extension to your team and align your strategy and objectives to our claims handling model.

Our liability claims handling service offers you:

Our motor service product is unique within the UK market. From first notification and repair management to large loss handling and recoveries, we offer a full range of motor claim management services. Our services are offered in-house, with efficient supporting systems and intuitive management information to support continual programme performance.

With a single supplier responsible to negate leakage, we remove unnecessary delays and give you a single point of contact on all claims related issues.

As part of our motor claim management services, you receive:

At Gallagher Bassett we pride ourselves on prompt and efficient claim handling models underpinned by our highly skilled technical teams, and our property claims management processes are streamlined to put the right experts in place for a timely resolution and claim settlement.

As part of our service, your indemnity spend will be protected and property losses will follow a streamlined journey for the best outcomes possible in timely manner. GB's bespoke solutions ensure every claim goes through an intelligent triage stage, so that the right people and best suited technology are applied to deliver exceptional results and customer satisfaction.

With our property claims handling service, you will benefit from:

Our Accident & Health team specialises in managing claims for both corporate and personal travel, accident and health, and personal accident insurance, as well as providing medical screening, back-office administration and policy fulfilment services.

A big part of what we do involves working closely with our clients and offering a customised service that includes claim processing and handling, as well as back-office support for sales, general tasks, and administration. In addition, our digital capabilities allow our clients to benefit from straight-through processing, tailored automated decision-making, and bespoke digital journeys.

Every claim is individually reviewed by one of our knowledgable claims handlers, and our customer focused contact centre is available to answer any queries to ensure every claim is processed quickly and efficiently.

Choosing us as your A&H claims management partner gives you:

From notification through to settlement, we offer a pre- and post-litigation claims management service that is tailored to our clients' business needs. Our corporate defence offering is designed to reduce the overall impact of liability claims and associated costs, as well as support our clients'own damage process where required.

Combining legal and insurance specialists who operate exclusively within the corporate sector in handling liability and own damage claims for self-insured corporates, ensures our clients receive a first class experience customised to their requirements.

Our corporate defence offering is centered around:

• Bespoke service offering
• Reduced life cycles and average claims spend
• 24/7 client access to bespoke online claims management system
• Strong managed information and reporting systems
• FNOL management
• Imprest fund and financial reporting management