The clients we serve
We deliver claims and risk management solutions for brokers, corporates, public sector and insurance carriers — including captives, mutuals, managing general agents and managing general underwriters (MGAs and MGUs), and Lloyd's of London. Headquartered in Rolling Meadows, Illinois, Gallagher Bassett is a global organisation with regional operations in the United Kingdom, Netherlands, Singapore, North America and Australia.
What matters most
Delivering the results that matter most to our clients and partners
Since 1962, our clients have trusted us to take care of their employees, protect their brands, and provide claims and risk management solutions that help them achieve continued success during times of change and growth. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organisation.
Whether you're looking to reduce your total cost of risk, decrease claim duration, or improve safety, superior outcomes are the result of a successful integration of expertise, quality, innovation, and exceptional service into a solution that meets your unique needs.
Through service, expertise, innovation, and quality, we partner with your organisation to provide end-to-end risk management solutions.
Service
We're dedicated to providing exceptional claims and legal services with a focus on insurance and risk management. We deliver tailored, innovative, and effective solutions that meet the unique needs of our clients, whilst we build long-term relationships based on trust, integrity, and excellence, ensuring that clients receive the highest standard of representation and advice. At Gallagher Bassett, we uphold the highest ethical standards, with a commitment to integrity, transparency, and accountability, fostering a culture of inclusivity and collaboration.
We're dedicated to providing exceptional claims and legal services with a focus on insurance and risk management. We deliver tailored, innovative, and effective solutions that meet the unique needs of our clients, whilst we build long-term relationships based on trust, integrity, and excellence, ensuring that clients receive the highest standard of representation and advice. At Gallagher Bassett, we uphold the highest ethical standards, with a commitment to integrity, transparency, and accountability, fostering a culture of inclusivity and collaboration.
Quality
Our people have disciplined processes in place to ensure that we achieve superior outcomes at every stage in the claims lifecycle. From industry and client scoring assessments to file reviews and audits, our commitment to client transparency means that quality is something you can see. In our pursuit of superior quality, we maintain an elite set of standards and systems to deliver operational excellence and fulfil our promises every time. Our robust quality assurance processes ensure that we consistently meet and exceed your targets while driving consistent improvement of outcomes.
Our people have disciplined processes in place to ensure that we achieve superior outcomes at every stage in the claims lifecycle. From industry and client scoring assessments to file reviews and audits, our commitment to client transparency means that quality is something you can see. In our pursuit of superior quality, we maintain an elite set of standards and systems to deliver operational excellence and fulfil our promises every time. Our robust quality assurance processes ensure that we consistently meet and exceed your targets while driving consistent improvement of outcomes.
Expertise
As the frequency and complexity of claims soar across the globe, having a team of industry experts to partner with is critical to your business. Our full-service claims solution offering, bolstered by our extensive legal expertise, ensures clients receive seamless assistance from claims notification through to settlement and subrogation. We expertly handle claims across Liability, Corporate Defence, Property, Motor, and Accident & Health, for all industries. Managing the intricacy of these claims isn't always simple, but for our team of industry-specific claim handlers and legal experts, it's second nature to translate challenges into solutions and improve outcomes.
As the frequency and complexity of claims soar across the globe, having a team of industry experts to partner with is critical to your business. Our full-service claims solution offering, bolstered by our extensive legal expertise, ensures clients receive seamless assistance from claims notification through to settlement and subrogation. We expertly handle claims across Liability, Corporate Defence, Property, Motor, and Accident & Health, for all industries. Managing the intricacy of these claims isn't always simple, but for our team of industry-specific claim handlers and legal experts, it's second nature to translate challenges into solutions and improve outcomes.
Innovation
The pace of change in every industry has never been so rapid, and Gallagher Bassett is investing in innovation to make better decisions and analyse performance, driving superior outcomes during times of change and growth. With our advanced data integration and analytics, capacity management tools, and automation technology, we provide you with the insights you need to reduce your total cost of risk.
The pace of change in every industry has never been so rapid, and Gallagher Bassett is investing in innovation to make better decisions and analyse performance, driving superior outcomes during times of change and growth. With our advanced data integration and analytics, capacity management tools, and automation technology, we provide you with the insights you need to reduce your total cost of risk.
Powered by Gallagher Bassett
In addition to Gallagher Bassett's core services, we provide a range of specialised solutions through a number of subsidiary companies.
WK Webster (WKW)
Established in 1861, WKW is a leading global marine and transit claims management firm. Renowned for their expertise and for serving a global clientele through key locations including London, Singapore, New York, and Rotterdam.
Strata Solicitors
Strata Solicitors is a niche law firm specialising in motor, liability, and property claims for self-insured corporates and MGAs, offering client-centric, end-to-end claims handling solutions with exceptional service and expertise.
Caytons Law
Caytons Law provides specialist legal and claims management services to the insurance, construction, and professional services industries with a particular focus on professional indemnity matters.
Credentials and Certifications
At Gallagher Bassett, we're dedicated to upholding high standards across all facets of our operations. Our certifications guarantee that we adhere to the highest levels of standards to safeguard both our organisation and our clients.
