Our cyber team blends loss adjusting, underwriting and project management experience with deep IT domain knowledge.

Benefits to Insurers

Customer — providing real expertise in a crisis and guiding them through insured and uninsured costs.BI — combining relevant IT expertise with financial skills to lower claim costs and drive faster claim resolution.

Coverage — combining both IT and insurance knowledge to advise on betterment, claim triggers and policy limitations that may apply.

Recovery — forensic tools and data experts identify areas of loss faster resulting in economic solutions that improve the potential for recovery.

Scale — providing an expert claim response to a mass attack that affects multiple customers, underpinned by GB's cloud based CatAssist platform.

GB Technology


  • Our proprietary cloud based claims management system is the most advanced in the market.
  • Retains all claim information, all communications, provider reports, reserve development.
  • Enables tight project management of all claim actions and inputs.
  • Online, real time visibility and integrated reporting


  • Our catastrophe management program expertly handles multiple claims resulting from mass attack. It enables the continued and consistent delivery of all KPI's during a crisis event.

For scale events, we:

  • Activate the catastrophe plan predefined and specific to each Insurer.
  • Utilise our New Zealand based triage call centre.
  • Draw from resources in our Australian business and global network.
  • Project manage restoration activities.
  • Ensure constant communication across Insureds, Insurers and Brokers.

Why partner with GB?

  • GB is ISO27001 certified demonstrating our commitment to information security.
  • GB is one of the seven cloud service providers approved by New Zealand's Ministry of Health. Approval required meeting New Zealand's Cloud Computing Information and Privacy Considerations (NZ-ISPC) risk assessment.
  • GB production systems are housed in an Australian Signals Directorate (federal government) certified data centre.

Meet our general insurance expert

Steven Walsh

Steven Walsh

Chief Client Officer