Gallagher Bassett understands that successful claims management requires more than making payments, capturing data, and reporting claims in an organized fashion.  Successful claims management programs strike a delicate balance between the need to control costs and settle claims aggressively, but fairly.  This requires powerful resources and unique strategies that take into account the myriad of challenges facing businesses today.

All of our claims management services are inextricably linked and follow a well-defined and strictly adhered to path toward successful resolution.

• Prompt field investigations
• Accurate and consistent loss reserving practices
• Litigation management strategies that mandate cooperative efforts between claims professionals and legal counsel 
• Centralized recovery unit
• Settlement management alternatives and negotiating techniques (ADR, arbitration, etc.)
• Open communication

We are valuable to clients not only for the imaginative, practical programs we develop, but also for the personal contact, attention to detail, and efficient services we offer in that support of these programs.